How to Add Welcome Messages and Trading Terms to Your P2P Ads?

[Estimated reading time: 3 mins]

This article explains how Bitget P2P merchants can improve their advertisements by adding welcome messages and trading terms, along with using the read receipt feature in the chat box. These tools help deliver clearer communication and a smoother trading experience.

What are welcome messages and trading terms?

To enhance clarity before and during a trade, Bitget P2P allows merchants to add two key elements when posting ads:

Welcome message

• A welcome message is automatically sent to a buyer through the P2P chat box after they place an order. It helps merchants introduce themselves and provide important instructions upfront. You can include text and images in this message.

Trading terms

• Trading terms appear directly on the ad listing and are visible before a user places an order. These terms help set expectations by outlining payment methods, order conditions, or other requirements.

How to add welcome messages and trading terms

Follow these steps to include a welcome message and trading terms when posting or editing your P2P ad:

1. Click Post ad or choose an existing ad to edit.

2. Enter your message in the Welcome message field. You can also upload an image.

3. Fill in the Trading terms section with your transaction rules.

4. Review all ad details and click Post or Update to save.

5. Once completed, your welcome message will be sent automatically after each order is placed, and your trading terms will appear publicly on your ad.

How to check message read status in P2P chat

Bitget P2P on web now includes a read status feature. When you send a message in the chat box, a read status appears once the other party has viewed your message. This feature helps confirm whether your communication has been received and read in real time, allowing for quicker and more reliable trades.

FAQs

1. What is a welcome message in Bitget P2P?

A welcome message is an automatic message sent in the P2P chat after a buyer places an order on your ad.

2. Can I include images in my welcome message?

Yes, you can upload one image to support your text message.

3. Is the welcome message sent every time a user places an order?

Yes, it is triggered automatically for each new order on that ad.

4. Can I disable the welcome message feature?

No, but you can leave the message field blank if you prefer not to use it.

5. Where do users see the trading terms?

Trading terms are displayed on the ad page before a user places an order.

6. Are trading terms required to post a P2P ad?

They are optional but highly recommended for clear communication.

7. Can I change the trading terms after posting my ad?

Yes, go to Edit on your ad to update the terms at any time.